FAQs

Which tours can I book?

At Faber-Castell you can do three tours by prior appointment:
  • Production plant wood-cased pencils: Monday to Friday at 08.30, 10.00, 10.30, 11.00 and 11.30 a.m. and in addition Monday to Thursday at 02.00 and 03.30 p.m., duration approx. 2 hours
  • Museum “old lead”: Monday to Sunday from 08.00 a.m. to 06.00 p.m., duration approx. 1,5 hours
  • Faber-Castell castle: Monday to Sunday from 08.00 a.m. to 06.00 p.m., duration approx. 1,5 hours

 

ESSENTIAL INFORMATION: Tours to be booked prior to arrival!

Where can I book a tour?

Tours can exclusively be booked via our online form which you find here.

Book your tour

Am I allowed to take pictures?

You can take pictures in our museum. Regrettably taking pictures is not allowed in the production plant and the castle.

What size can a group have?

One group may consist of a maximum of 20 people. Nevertheless several groups can be guided at the same time.

What does a tour cost?

  • One station costs 7,50 € per person / minimum price per group 100,00 €
  • Two stations cost 12,50 € per person / minimum price per group 150,00 €
  • Three stations cost 15,00 € per person / minimum price per group 200,00 €

School groups pay a reduced fee.


Which languages do you offer?

Guided tours can be offered in German, English, Italian, French, Spanish, Serb, Croatian, Polish and Portuguese language.

Are there also appointments for families, individuals or small groups?

We offer guided tours through the production plant as a collective appointment. 

The current dates are: 26.04., 17.05., 14.06., 19.07., 02.08., 09.08., 16.08., 23.08., 30.08., 06.09., 13.09., 18.10., 15.11., 13.12.

The tour starts at 10.00 am. (duration 2 hours)
Price per person: 7,50 €

Please book your tour here:

Book your tour

Furthermore, the castle and the museum are open from 11 a.m. to 5 p.m. on the following Sundays: 

21.04., 19.05., 16.06., 21.07., 18.08., 15.09., 20.10, 17.11.

 

The entrance fee for the museum is 4,50 € (reduced 3,00 €, family ticket 10,00 €). For the museum it is 7,00 € (reduced 5,00 €, family ticket 15,00 €). A combined ticket for both, museum and castle, costs 10,00 € (reduced 7,00 €, family ticket 19,00 €). There is no need to book in advance.

When do I need to book?

You can book your tour up to six month in advance. We recommend to book the tour a minimum of for weeks ahead of your planned visit.

Are the premises barrier-free?

Regrettably our historic buildings are partly not barrier-free (production and museum), our castle is barrier-free. Please also note, that longer marches have to be considered.